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Refund Policy

Zen Brainwave 60-Day Money-Back Guarantee

At Zen Brainwave, we are committed to providing you with a transformative experience that helps you achieve peace and relaxation. We are confident that our product will bring significant benefits to your mental well-being. However, if for any reason you are not completely satisfied with your purchase, we offer a 60-day money-back guarantee.

Our Refund Policy:

  1. Eligibility:
    • The refund policy is applicable for purchases made directly from our website.
    • Requests for refunds must be made within 60 days of the purchase date.
  2. Requesting a Refund:
    • To initiate a refund, please contact our customer support team at refund@zenbrainwave.com with your order number and a brief explanation of why you are requesting a refund.
    • Our team will review your request and process your refund within 5-7 business days.
  3. Refund Process:
    • Once your refund is approved, the amount will be credited back to the original method of payment.
    • Please note that it may take additional time for the refund to reflect on your bank or credit card statement, depending on your financial institution’s policies.
  4. No Questions Asked:
    • Our refund policy is straightforward and hassle-free. We believe in our product and want you to feel confident in your purchase.
    • You do not need to provide detailed reasons for your refund request, but any feedback you can provide will help us improve our product and services.
  5. Conditions:
    • Refunds are limited to one per customer.
    • The 60-day period starts from the date of purchase. Requests made after this period will not be eligible for a refund.

Contact Us: If you have any questions or need assistance with your refund, please do not hesitate to contact our customer support team at support@zenbrainwave.com. We are here to help you and ensure your satisfaction with Zen Brainwave.

Thank you for choosing Zen Brainwave. We are dedicated to helping you achieve a state of relaxation and peace.

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